Q: How can I contact Noxx Brand directly with my questions?
A: Please email info@noxxwear.com or call direct at +66 089 900 2340
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Q: Do I have to register for an account to place an order?
A: Yes. You need to register (only just few steps) to place an online order.
Q: How do I register for an account?
A: To register for an account, you will need to fill out you name, a valid email address, and choose a password.
Q: Why should I register for an online account?
A: Registering for an account provides many benefits. Upon registration you are enabled to; check out faster, save frequently used address information and save items to a wish list.
Q: When is my order processed and sent?
A: After receiving the payment, we process and ship orders the following business day from Bangkok, Thailand, not including Thai Public Holidays.
Q: Do you ship internationally?
A: Yes. We ship worldwide. Delivery rates vary depending on the country of destination via Express Mail Service.
Q: Can I return a Noxx merchandise?
A: We accept return of unused items within 14 days from the date of shipment with exception of sale items, underwear, swimwear and internationally shipped items. We accept full price merchandise in its original packaging, unwashed. For hygienic reasons, we cannot accept returns of underwear and swimwear.
Q: Where can I buy Noxx products?
A: Please visit our list of retailers in Stockists Menu.
Q: How do I care for my Noxx Extra Soft T-shirts?
A: Machine wash or hand wash with cold water. No bleach. And Low tumble dry.
Q: How do I care for my Noxx Extra Soft Underwear?
A: To extend the life of your swimwear, rinse with cold water after each wear to remove any chlorine, salt water, or lotions. Wash on delicate cycle or handwash only and lay flat to dry, do not ring out your swimwear. Always store your swimwear completely dry and carefully folded or flat.
Q: How do I care for my Noxx Swimwear?
A: Rinse with cold water after each wear to remove any chlorine, salt water, or lotions. Handwash and lay flat to dry, do not ring out your swimwear. Store your swimwear completely dry and carefully folded or flat.
Q: What is the fabric used for Noxx Extra Soft T-shirts?
A: Our fabric is a 100% premium Pima Cotton
Q: Wholesale and direct purchases?
A: Please contact: Wasu Manomaiphibul wasu@noxxwear.com